Support

For an operational department, involvement in a complex project can be a challenge: keeping ongoing daily tasks on track while preparing relevant contributions to a wider strategic effort is no mean feat.

Selecting new tools or implementation partners, initiating an HR transformation project (with or without an associated IT system), tackling the additional workload linked to the implementation of a project (for example, with regard to the definition of the specifications, testing or the organisation of training programmes) – there are a lot atypical situations involved in this type of project. Individual organisations are not always ideally equipped to tackle these single-handedly in their interactions with their service providers, simply because these activities deviate from standard operational practice.

To assist you with questions such as these, our support services can reinforce your in-house teams to enable you to interact flexibly and constructively with your service providers (for example a system integrator) without jeopardising your core operations.

In such situations, we can help you by literally integrating our consultants in your teams. As experienced professionals, they will make it their business to help you in any or all of the following areas:

• Selection of tools and service providers: writing calls for tender and technical specifications, defining the evaluation process (document templates, forms, development of prototyping scenarios, etc.), follow-up at all stages until the contract is awarded.

• Project management: methodology, definition of tools and document templates; monitoring schedules, resources and budgets; etc.

·      Backfilling: provision of rapidly operational resources to handle various administrative tasks, enabling you to free up key resources for the purposes of the project.

• Compiling/preparing/consolidating specifications, in close cooperation with your key users, in order to inform the analyses performed in the framework of the project.

• Constitution of a consolidated, updated, accessible and validated set of rules (payroll, careers, etc.). In many long-established organisations, regulatory information (e.g. rules and regulations, applicable case law) is fragmented across several organisational units, where it is often filed away in the minds of a handful of key contributors. For reasons of transparency and equity and to facilitate the conservation of knowledge and the potential implementation of an automated system (IT-driven application of the rules), we will help you to compile these rules and elaborate maintenance processes that will safeguard their continued availability.

• Ensure the legal conformity of your IT system: legislation is constantly evolving, and this evolution must be reflected in your IT systems. Whether these changes are to the benefit of your staff or reduce the various costs to the advantage of the organisation, we will analyse your systems and provide a status report highlighting aspects of interest.

• And so forth.

For you as our client, our consultants can thus become additional resources that can help you to advance your project (by providing additional expertise and work capacity), resolve your problems and support a project-oriented mindset within your teams.